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Document Checklist

The indicative list of documents required for each type of loss is mentioned below:

Medical Expenses

  • Future Generali Travel Suraksha Claim Form

  • Policy Copy / Certificate Copy

  • Treating / attending Doctor’s report

  • Original Admission / discharge card

  • Original Bills with Receipts & Prescription

  • Original X-ray reports/Pathological / Investigative reports, if any

  • Copy of passport / Visa with Entry & exit stamp

  • Copy of ticket and boarding pass

Accidental Dismemberment / Disablement

  • Future Generali Personal Accident Claim Form

  • Policy / Certificate Copy

  • Attending Doctors Report

  • Original Disability Certificate from the Doctor, if any

  • Investigation / Lab Reports (X-Rays & reports etc)

  • Original Admission / Discharge Card, if hospitalised

  • Police Inquest report, where applicable

  • In case of PTD claims – Disability Certificate from treating doctor.

Repatriation of Mortal remains

  • Future Generali Travel Suraksha Claim Form

  • Policy / Certificate Copy

  • Hospital admission / discharge card, if hospitalised

  • Medical Reports / Investigative (coroners / Post mortem) Reports

  • Death Certificate

  • Funeral Certificate along with original bills / receipt towards funeral expenses.

  • Copy of passport / Visa

Medical Evacuation / Transportation to Republic of India

  • Future Generali Travel Suraksha Claim Form

  • Policy / Certificate Copy

  • Hospital admission / discharge card, if hospitalised

  • Medical Reports / Investigative (coroners / Post mortem) Reports

  • Doctor’s statement indicating the cause of illness and necessity of medical evacuation / transportation to the Republic of India.

  • All original bills / receipt towards expenses incurred during medical evacuation / transportation.

Accidental Death

  • Future Generali Personal Accident Claim Form

  • Policy / Certificate Copy

  • Attending Doctors Report

  • Original Death Certificate

  • Original / attested Post Mortem / Coroners Report

  • Attested copy of FIR / Panchnama

  • Police Inquest report, where applicable

Loss of Checked in Baggage

  • Future Generali Travel Suraksha Claim Form

  • Policy / Certificate Copy

  • Property Irregularity Report (obtained from Airline)

  • Copies of Correspondence with the Airline authorities / others confirming the loss and details of compensation.

  • Individual list of items in each baggage with approximate cost of each item.

  • Copy of the passport / Visa with Entry & exit stamp.

Delay of Checked in Baggage

  • Future Generali Travel Suraksha Claim Form

  • Policy / Certificate Copy

  • Property Irregularity Report (obtained from Airline)

  • Copies of Correspondence with the Airline authorities / others confirming the loss and details of compensation.

  • Original bills / receipts / invoices pertaining to expenses incurred / purchases made towards necessary personal effects, during the delay period.

  • Copy of the passport / Visa with Entry & exit stamp.

Loss of Passport

  • Future Generali Travel Suraksha Claim Form

  • Policy / Certificate Copy

  • Copy of new passport & previous passport (if available)

  • Original bills / invoices of expenses incurred for obtaining a new passport

  • Copy of FIR / Police Report

Compassionate Visit

  • Future Generali Travel Suraksha Claim Form

  • Policy / Certificate Copy

  • Certificate from treating doctor stating the reason for such assistance.

  • Copy of Air Tickets

  • Original Bills / Invoices towards expenses incurred.



The list given is indicative in nature. Further additional documents may be called for depending on the nature of the claim.

FAQ'S

What is Mediclaim?
What do you mean by floater policy? How does it work?
What is a Third Party Administrator (TPA)?
What do you mean by Inpatient hospitalization and Daycare hospitalization?
What do you mean by Network / Non-network Hospitalization?
What is a Health / Identity Card?
What are Pre and Post hospitalization expenses?
What is Cashless access?
How does Cashless access work?
How does one obtain the Authorization letter?
Can a request for Authorization for cashless be declined?
Can I claim for maternity event?
What is the maternity coverage limit?
Which events are covered under maternity benefit?
What do you mean by the term “MLC Copy”?
How does one get Reimbursement for pre and post hospitalization expenses under this scheme?
How does one get Reimbursements in case of treatment in non- network hospitals?

Document Checklist


For Health

The indicative list of documents required is mentioned below:

  • Future Generali Claim Form properly filled in and signed by the claimant along with Medical Certificate Form filled, signed and stamped by the treating doctor.

  • Original Discharge Card / Summary from the hospital / nursing home.

  • Doctor's consultation reports / history.

  • Hospitalization and other medical Bills, Receipts in original.

  • Cash Memos from hospital / pharmacies supported by proper prescription.

  • Investigation reports

  • Medico Legal Certificate (MLC) for accident cases.

The list given is indicative in nature. Further additional documents may be called for depending on the nature of the claim.

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