MOTOR INSURANCE

As soon as your car meets with an accident or injures a third party or damages the property of a third party,inform us on our helpline numbers 1800 220 233/1860 500 3333/022 67837800 or sms MOTORCLAIM to 9222211100.Our claims executive will get in touch with you and guide you on the procedures and documents necessary to process your claim.

It doesn't matter where the accident happens.Justcall on our helpline numbersand our claim executive will guide you through the procedures.

If you are having Own Damage coverage under your motor insurance policy with Future Generali,the damages to your car will be covered subject to terms,conditions and exclusions of the policy.

If you are having an Act Policy,any legal liabilty that you may incur in case of death or any bodily injuries to third party and for damage to property of third party is covered.However any damages to the car will not be covered under the policy.

A copy of theclaim formis included in the policy kit that you must have received.However for your convenience our representatives will supply theclaim form.Theclaim formis also available at ourFuture Generali Convenient Workshops.Alternatively,you can also download theclaim formfrom our web site.

The Survey will be conducted by our authorised Surveyor at the workshop where you leave your car for repair.

Spot Survey will be completed within 24 working hrs.

Our contact centre executive will assist you to get your car towed to ourFuture Generali Convenient Workshops.In the meantime you can keep the car in a safe place.

You can get your car repaired at any of our Future Generali Convenient Workshops.Our surveyor or Contact Centre will also assist you in selecting one of ourFuture Generali Convenient Workshops.

Yes.You can choose your own workshop to get your car repaired.You will have to make the full payment to the workshop and submit the final bills and receipt.The claim will be settled within 7 working days from the date of submission of final documents.

It depends on the extent of the damages to your car and also on the time that the workshop will take to repair the car.However if you have opted to repair the car at ourFuture Generali Convenient Workshopsyour car will be repaired on priority among other cars.

In case of any claim during the insured policy period,you will lose all the No Claim Bonus(NCB)that you may have accrued over the years at the time of renewals.

Immediately notify the loss to the nearest police station from the place where the car was stolen and also intimate the sameon our helpline numbers.Our surveyor will get in touch with you and assist you on further course of action.

Immediately notify the losson our helpline numbers.We have a tie up with Windshield experts who will arrange to repair or replace the glass damage.This service can also be availed at your door step.

If your car is insured undercomprehensiveinsurance policy and the person driving your car holds a valid driving license,the accidental damages are covered subject to terms and conditions as indicated in thepolicy wordings.

Yes.If you have opted for this coverage and paid additional premium,you or any named person other than your paid driver or cleaner can be covered under Personal Accident insurance.