Our Health Insurance policies cover Coronavirus*

Our products like Health Total, Future Health Suraksha and Future Advantage Top-up which are indemnity-based products, helps to safeguard insured and his/her dependents against the burden of hospitalization expenses arising from recent outbreak of Coronavirus.

Our Health Insurance covers Coronavirus* Buy Now

Here are a few frequently asked questions to clear lingering doubts.

Frequently Asked Questions

Yes. If you have a Future Generali Health Insurance policy, you do not have to worry about the cost of treatment for COVID-19. For the purpose of insurance, COVID -19 will be treated like any other disease and all hospitalization expenses will be covered, if the individual has been hospitalized for at least 24 hours for treatment.

Yes, you can claim reimbursement for treatment availed in quarantine if the quarantine or medical facility where you are undergoing treatment, is approved by the Government and if there are any medical expenses related to treatment during the quarantine period (which would also need hospitalization under normal circumstances).However ‘Home quarantine’ and any quarantine without treatment being given will not be covered.

This also means that we will pay claims if the patient is quarantined for showing symptoms of COVID-19 and is treated for the respiratory distress condition during hospitalization but the COVID-19 test may be negative.

Yes. Any person who is hospitalized for at least 24 hours as a result of coronavirus and takes treatment will be covered as per the terms and conditions of the policy.

No. Considering the number of countries and people affected by the novel coronavirus, the World Health Organization declared COVID-19 a pandemic. A pandemic is the global outbreak of a disease.

Pandemics are not exclusions for our Health policies. Hence categorisation of COVID-19 as a pandemic has not impacted our health policy’s coverage of Coronavirus

If you have an active health policy, your travel history will not have any impact on your claim.

No. COVID-19 is not covered in our critical illness policy.

Coronavirus Myths and Reality

Myths

COVID-19 virus cannot be transmitted in areas with hot and humid climates

Regularly rinsing your nose with saline help prevent infection with the new coronavirus

Taking a hot bath prevents the new coronavirus disease

Vaccines against pneumonia protect you against the new coronavirus

Reality

The new coronavirus cannot be transmitted by mosquitoes

Hand dryers cannot kill the novel coronavirus

Social distancing is an effective tool against the infection

Eating garlic cannot help prevent infection with the new coronavirus

Customer Service

It is our utmost priority that our Customers and Employees are safe and healthy. We would like to share some measures we have taken to ensure safety

Most of our staff has been advised to work from home. We stand firmly committed to servicing all your needs. However, this is a great opportunity for you to experience our digital platforms for any support you may need


In case of any unresolved queries, please click here

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Email

You can write to us on fgcare@futuregenerali.in with us your concern along with your policy number and contact details.

We know you are worried. Don’t be!


Remember, you will recover from Coronavirus. The mortality rate is only 2%. All you need to do is to maintain social distance and co-operate with government mandate.

Our Health Insurance covers Coronavirus*

Helpline

Maximizing the efforts to contain the spread of novel Coronavirus (Covid-19), Ministry of Health & Family Welfare has provided these helpline numbers of States & Union Territories (UTs).

Central Helpline Number +91-11-23978043  | +91-11-23978046
Central Helpline Email ncov2019@gmail.com

*Subject to Terms & Conditions and Waiting Periods given in policy wordings.