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Personal Accident Claim Process

How to Report a Claim?

Making a claim was never this easy! Whatever trouble you’re facing, we have a solution for it. 

Read on to know about our super fast claim processes.

CLAIM FORM
CLAIM FORM

You can click here and check our claim form

CALL ON
CALL ON

1800 220233
1860 500 3333
022 6783 7800

VISIT OUR BRANCH
VISIT OUR BRANCH

You can check for your nearest branch here

Initiate Quick Claim

Initiate Quick Claim

Claim Process Simplified

Simple steps to help you file a claim under your insurance policy.

Kindly choose the type of process you would like to initiate the claim.

  • Call US 1 Intimate us online or Call us on 1800 220 233
  • policy 2 Submit the required claim documents as per the checklist of Death /PTD/PPD/TTD claims.
  • surveyor. 3 Claim Scrutiny (As per policy coverage)
  • submit-documents 4 FGH makes payment to insured through NEFT

Document Checklist

For Personal Accident

Weekly Benefit Claims

  • Claim Form
  • Attending Doctors Report
  • Original Disability Certificate from the Doctor, if any
  • Fitness Certificate from the Doctor
  • Investigation / Lab Reports (X-Rays reports with films & other reports etc)
  • Original Admission / Discharge Card, if hospitalised
  • Employers Leave Certificate with grade / designation

Death Claims

  • Claim Form
  • Attending Doctors
  • Report Original Death Certificate
  • Original / attested Post Mortem / Coroners Report
  • Attested copy of FIR / Panchnama
  • Police Inquest report, where applicable

Dismemberment / Disablement Claims

  • Claim Form
  • Attending Doctors Report
  • Original Disability Certificate from the Doctor, if any
  • Investigation / Lab Reports (X-Rays reports with films & other reports etc)
  • Original Admission / Discharge Card, if hospitalised
  • Police Inquest report, where applicable
  • In case of PTD claims – Disability Certificate from Govt. Registered Medical Practioners.

Child Education Support Claims

  • Certificate issued by the respective educational institute under which the child is taking the education clearly eliciting his name, his father & mother name, his age, nature of education he is taking, and expected time frame when the said education would be completed.
  • Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims.

Accidental Medical Expenses Claims

  • Original Hospital Discharge Card
  • Original Final Hospital Bill along with break-up
  • Cash-memos for the medicines along with supporting prescriptions.
  • Investigation Bills and payment receipts for same.
  • Other documents would be same as mentioned under Weekly Benefit OR Death OR Dismemberment / Disablement Claims (As per the applicable case).

Life Support Benefit claims

  • Documents would be same as mentioned under Dismemberment / Disablement Claims

Hospital Cash Allowance Claims

  • Original Hospital Discharge Card along with the documents same as mentioned under Weekly Benefit OR Death OR Dismemberment / Disablement Claims (As per the applicable case).

Loan Protector Claims

  • Documents pertaining to the loan availed from the financial institution clearly eliciting the EMI per month, balance no of months the EMI is applicable and the balance amount under the loan. (The said documents should be duly authorized by the respective financial institution from which the client has availed the loan).
  • Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims (As per the applicable case).

Repatriation Benefit and Funeral Expense Claims

  • Original Cash-memos for the expenses incurred for preparing your (insured person) body for burial or cremation and transportation of your (insured) body to your (insured’s) city of residence
  • Document eliciting the normal place of residence of the deceased covered under the policy issued. E.g.: Certified copy of electricity bill, telephone bill, etc.
  • Other documents would be same as mentioned under Death claim.

Adaptation Allowance Claims

  • Original Cash-memos for the expenses incurred by the insured / client to modify his vehicle OR make some changes in his house as necessitated by a Permanent Total Disability which resulted from an accident covered under this Policy along with the payment receipts.
  • Certificate issued by the attending doctor certifying the necessity to modify his vehicle OR make some changes in his house as necessitated by a Permanent Total Disability which resulted from an accident covered under this Policy.
  • Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims (As per the applicable case).

Family Transportation Allowance Claims

  • Document eliciting the normal place of residence address of the deceased covered under the policy issued. E.g.: Certified copy of electricity bill, telephone bill, etc.
  • Certificate issued by the attending doctor certifying the personal attendance to the insured / claimant / patient by an immediate family member due to an accident covered under this policy.
  • Original Bills for the expenses incurred by the immediate family member for transportation by the most direct route by a licensed common carrier to the place of confinement of the Insured Person along with the payment receipts.
  • Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims (As per the applicable case).

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