Future Generali India Insurance launches end-to-end consumer app: ‘FG Insure’
Allows customers to intimate claims, manage, buy and renew policies
Includes a holistic wellness program with ‘Chat with a doctor’ feature
Future Generali India Insurance Company Limited (FGII), the general insurance arm of the joint venture between retail game changer Future Group and global insurer Generali, today launched its consumer app – ‘FG Insure’. Customers can manage, buy and renew insurance policies, upload required documents and initiate claims through the app.
The app also consists of a holistic wellness program which like a health portal stores the customer’s personal health records. It also sets workout goals, tracks health parameters, conducts health risk assessment and provides recommendations. Additionally the app also allows the user to consult a doctor through its ‘Chat with a doctor’ feature.
The app will be available on both iOS and Android operating systems. The app consists of all the general insurance policies FGII has to offer. Both, new and existing customers, can log in the app using their mobile number.
Important self-servicing features of the app:
- Allows customer to purchase, renew policy and intimate claims
- Upload all documents, videos and photos required for initiating claim
- A complete wellness program delivered through the app
- Allows customer to update policy related non-financial information
Commenting on the launch, K. G. Krishnamoorthy Rao, MD and CEO said, “India is embracing the digital wave and hence we at FGII we are focusing on making significant strides to provide innovative solutions that enhance the convenience of our customers. ‘FG Insure’ empowers the customer by by allowing him to update his information, manage, buy and renew policies, initiate claims and update policy related non-financial information."
About Future Generali India Insurance Company Limited
Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187 years old global insurance group featuring among the world’s 60 largest companies*. The company was incorporated in September 2007 with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks.
Future Generali India has been aptly benefitting from the global Insurance expertise in diverse classes of products of Generali Group and the Indian retail game changer Future Group. Having firmly established its credentials in this segment and effectively leveraging on the skill set of both its JV partners, Future Generali India has evolved to become a Total Insurance Solutions Company.
*As per Fortune Global 500 Ranking (2017)
About Generali Group
Generali is an independent, Italian insurance Group, with a strong international presence. Established in 1831, it is among the world’s leading insurers and it is present in over 60 countries with total premium income exceeding €68 billion in 2017. With nearly 71,000 employees in the world and 57 million customers, the Group has a leading position in Western Europe and an increasingly significant presence in Central and Eastern Europe as well as in Asia. In 2017, Generali Group was included among the most sustainable companies in the world by the Corporate Knights ranking.
