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Motor Claim Process

How to Report a Claim?

Making a claim was never this easy! Whatever trouble you’re facing, we have a solution for it. 

Read on to know about our super fast claim processes.

CLAIM FORM
CLAIM FORM

You can click here and check our claim form

CALL ON
CALL ON

1800 220233
1860 500 3333
022 6783 7800

VISIT OUR BRANCH
VISIT OUR BRANCH

You can check for your nearest branch here

Initiate Quick Claim

Initiate Quick Claim

Claim Process Simplified

Simple steps to help you file a claim under your insurance policy.

Kindly choose the type of process you would like to initiate the claim.

  • Call US 1 Intimate us online or Call us on 1800 220 233
  • policy 2 Surveyor will inspect the vehicle.
  • surveyor. 3 Provide requested documents to surveyor
  • submit-documents 4 Approved claim amount will be communicated to workshop.
  • cp-settlement 5 Payment will be made directly to FG convenient workshop.

Document Checklist

Own Damage claims

  • Copy of the Certificate of Insurance cum Policy Schedule
  • Claim form
  • Copy of RC book
  • Copy of Driving License
  • Estimate
  • Final repair invoice and receipt / Satisfaction voucher for cashless payment

Theft Claims

  • Original Policy
  • Claim form
  • Original Registration certificate
  • FIR
  • Original set of keys
  • Original Sales invoice & Tax receipt
  • Intimation to RTO (to inform RTO that the car is stolen and not to transfer)
  • Transfer papers
  • Indemnity Bond
  • Subrogation letter

Third Party Claims

  • Claim form duly filled and signed
  • Copy of the Certificate of Insurance cum Policy Schedule
  • Copy of Driving License of the driver at the relevant time of accident (with original for verification)
  • FIR / Police Panchnama
  • Court Notice / Summons
  • Copy of Registration Certificate and other vehicular documents (with originals for verification)

  • call-on-icon.svg 1 Intimate us online or Call us on 1800 220 233
  • cp_icon_damage 2 Surveyor will inspect the vehicle.
  • cp_icon_qualify_bl 3 Provide requested documents to surveyor.
  • cp-submit-documents 4 Make payment to the workshop directly & submit bills along with payment receipt to surveyor / FG Branch.
  • cp-settlement 5 FG makes payment to insured in 7 working days from date of submission of final documents.

Document Checklist

Own Damage claims

  • Copy of the Certificate of Insurance cum Policy Schedule
  • Claim form
  • Copy of RC book
  • Copy of Driving License
  • Estimate
  • Final repair invoice and receipt / Satisfaction voucher for cashless payment

Theft Claims

  • Original Policy
  • Claim form
  • Original Registration certificate
  • FIR
  • Original set of keys
  • Original Sales invoice & Tax receipt
  • Intimation to RTO (to inform RTO that the car is stolen and not to transfer)
  • Transfer papers
  • Indemnity Bond
  • Subrogation letter

Third Party Claims

  • Claim form duly filled and signed
  • Copy of the Certificate of Insurance cum Policy Schedule
  • Copy of Driving License of the driver at the relevant time of accident (with original for verification)
  • FIR / Police Panchnama
  • Court Notice / Summons
  • Copy of Registration Certificate and other vehicular documents (with originals for verification)

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