Personal Accident Claim Process

How to Report a Claim?

Making a claim was never this easy! Whatever trouble you’re facing, we have a solution for it.

Read on to know about our super fast claim processes.

CLAIM FORM

You can click here and check our claim form

CALL ON

1800 220233
1860 500 3333
022 6783 7800

EMAIL US AT

fgh@futuregenerali.in

FG.Health@futuregenerali.in

VISIT OUR BRANCH

You can check for your nearest branch here

Initiate Quick Claim

Open a Claim

Claim Process Simplified

Simple steps to help you file a claim under your insurance policy.

Kindly choose the type of process you would like to initiate the claim.

Personal Accident Claim

1 Intimate us online or Call us on 1800 220 233
2 Submit the required claim documents as per the checklist of Death /PTD/PPD/TTD claims.
3 Claim Scrutiny (As per policy coverage)
4 FGH makes payment to insured through NEFT

Document Checklist

For Personal Accident

Weekly Benefit Claims

Claim Form
Attending Doctors Report
Original Disability Certificate from the Doctor, if any
Fitness Certificate from the Doctor
Investigation / Lab Reports (X-Rays reports with films & other reports etc)
Original Admission / Discharge Card, if hospitalised
Employers Leave Certificate with grade / designation

Death Claims

Claim Form
Attending Doctors
Report Original Death Certificate
Original / attested Post Mortem / Coroners Report
Attested copy of FIR / Panchnama
Police Inquest report, where applicable

Dismemberment / Disablement Claims

Claim Form
Attending Doctors Report
Original Disability Certificate from the Doctor, if any
Investigation / Lab Reports (X-Rays reports with films & other reports etc)
Original Admission / Discharge Card, if hospitalised
Police Inquest report, where applicable
In case of PTD claims – Disability Certificate from Govt. Registered Medical Practioners.

Child Education Support Claims

Certificate issued by the respective educational institute under which the child is taking the education clearly eliciting his name, his father & mother name, his age, nature of education he is taking, and expected time frame when the said education would be completed.
Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims.

Accidental Medical Expenses Claims

Original Hospital Discharge Card
Original Final Hospital Bill along with break-up
Cash-memos for the medicines along with supporting prescriptions.
Investigation Bills and payment receipts for same.
Other documents would be same as mentioned under Weekly Benefit OR Death OR Dismemberment / Disablement Claims (As per the applicable case).

Life Support Benefit claims

Documents would be same as mentioned under Dismemberment / Disablement Claims

Hospital Cash Allowance Claims

Original Hospital Discharge Card along with the documents same as mentioned under Weekly Benefit OR Death OR Dismemberment / Disablement Claims (As per the applicable case).

Loan Protector Claims

Documents pertaining to the loan availed from the financial institution clearly eliciting the EMI per month, balance no of months the EMI is applicable and the balance amount under the loan. (The said documents should be duly authorized by the respective financial institution from which the client has availed the loan).
Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims (As per the applicable case).

Repatriation Benefit and Funeral Expense Claims

Original Cash-memos for the expenses incurred for preparing your (insured person) body for burial or cremation and transportation of your (insured) body to your (insured’s) city of residence
Document eliciting the normal place of residence of the deceased covered under the policy issued. E.g.: Certified copy of electricity bill, telephone bill, etc.
Other documents would be same as mentioned under Death claim.

Adaptation Allowance Claims

Original Cash-memos for the expenses incurred by the insured / client to modify his vehicle OR make some changes in his house as necessitated by a Permanent Total Disability which resulted from an accident covered under this Policy along with the payment receipts.
Certificate issued by the attending doctor certifying the necessity to modify his vehicle OR make some changes in his house as necessitated by a Permanent Total Disability which resulted from an accident covered under this Policy.
Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims (As per the applicable case).

Family Transportation Allowance Claims

Document eliciting the normal place of residence address of the deceased covered under the policy issued. E.g.: Certified copy of electricity bill, telephone bill, etc.
Certificate issued by the attending doctor certifying the personal attendance to the insured / claimant / patient by an immediate family member due to an accident covered under this policy.
Original Bills for the expenses incurred by the immediate family member for transportation by the most direct route by a licensed common carrier to the place of confinement of the Insured Person along with the payment receipts.
Other documents would be same as mentioned under Death OR Dismemberment / Disablement Claims (As per the applicable case).