Future Generali India Insurance Company Limited (FGII), the general insurance arm of the joint venture between retail game changers Future Group and global insurer Generali, won the ‘Optimize Every Experience Award’ at the Medallia Expy Customer Awards 2018.
Medallia, Inc.is the the global leader in customer experience management. They had organised the Medallia Expy Customer Awards, to recognize the excellence in creating impactful customer experiences. The Medallia Expy Awards reward members of the Medallia community who are innovating and winning through creating impactful experiences for customers and employees.
Companies were selected by a panel of judges including Medallia partners Deloitte Digital, LRW, commonFont, and the CXPA.
Commenting on the win, K. G. Krishnamoorthy Rao, Managing Director and Chief Executive Officer of Future Generali India Insurance Company Limited said, “We are glad to receive the Medallia Expy Customer Award. At FGII we are focused on creating great experiences for our customers by using insights and customer feedback. Improving customer experience is a continuous process and we remain committed to it."
About Future Generali India Insurance Company Limited
Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187-year-old global insurance group featuring among the world’s 50 largest companies. The company was incorporated in September 2007. Future Generali India has been aptly benefitting from the Indian expertise and network of Future Group and the global insurance insight in diverse product classes of Generali Group. It provides a comprehensive solution to customers and enterprises through retail, commercial, personal and rural product offerings. Having firmly established its credentials in this segment, Future Generali, effectively leveraging on the skill set of both its JV parents, has evolved to become a Total Insurance Solutions Company
About Generali Group
Generali is an independent, Italian insurance Group, with a strong international presence. Established in 1831, it is among the world’s leading insurers and it is present in over 60 countries with total premium income exceeding €68 billion in 2017. With nearly 71,000 employees in the world and 57 million customers, the Group has a leading position in Western Europe and an increasingly significant presence in Central and Eastern Europe as well as in Asia. In 2017, Generali Group was included among the most sustainable companies in the world by the Corporate Knights ranking.
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