1800 220 233

  • Quick Pay
  • Contact US
    • WhatsApp

      Say Hi to +91.7678006000

    • Email

      Write to fgcare@futuregenerali.in

    • Phone (7am to 10pm)

      Call us on 1800 220 233 / 1860 500 3333

  • Login
    • Customer log in Claim, Renew and Manage your policy
    • Partner log in Agents, Brokers, Dealers log in
    • eCare log in Group health customers log in
    • Banca log in UCO customers log in
  • Claim
    • Report A Claim
    • Motor Claim
    • Health Claim
    • Travel Claim
    • Accident Claim
    • Other Claim
    • Crop Claim
    • Claim Process
    • Motor Claim
    • Health Claim
    • Travel Claim
    • Accident Claim
    • Other Claim
    • Claim Tracker
    • Motor Claim
    • Crop Claim
  • BUY
    • HEALTH INSURANCE
    • FG Health Absolute
    • FG Health Elite
    • Health Total
    • Hospital Cash
    • Advantage Top Up
    • Motor Insurance
    • Car Insurance
    • Third Party Insurance
    • Travel Insurance
    • Worldwide & Schengen
    • Student Travel
    • Lifestyle Insurance
    • Cover for Sports
    • FG Dog Health Cover
    • Cyber Risk
  • Renew
    • Health Insurance
    • Health Insurance
    • Personal Accident
    • Motor Insurance
    • Bike Insurance
    • Car Insurance
  • Assistance
    • Customer Service
    • Contact Us
    • Locators
    • Forms and Download
    • Enquiry Form
    • Grievance Redressal
    • Roadside Assistance
Close

1800 220 233

  • Quick Pay
  • Contact Us
    • WhatsApp

      Say Hi to +91.7678006000

    • Email

      Write to fgcare@futuregenerali.in

    • Phone (7am to 10pm)

      Call us on 1800 220 233 / 1860 500 3333

  • Login
    • Customer log in Claim, Renew and Manage your policy
    • Partner log in Agents, Brokers, Dealers log in
    • eCare log in Group health customers log in
    • Banca log in UCO customers log in
Claim
Back

Report A Claim

  • Motor Claim
  • Health Claim
  • Travel Claim
  • Accident Claim
  • Other Claim
  • Crop Claim

Claim Process

  • Motor Claim
  • Health Claim
  • Travel Claim
  • Accident Claim
  • Other Claim

Claim Tracker

  • Motor Claim
  • Crop Claim
BUY
Back

HEALTH INSURANCE

  • FG Health Absolute
  • FG Health Elite
  • Health Total
  • Hospital Cash
  • Advantage Top Up

Motor Insurance

  • Car Insurance
  • Third Party Insurance

Travel Insurance

  • Worldwide & Schengen
  • Student Travel

Lifestyle Insurance

  • Cover for Sports
  • FG Dog Health Cover
  • Cyber Risk
Renew
Back

Health Insurance

  • Health Insurance
  • Personal Accident

Motor Insurance

  • Bike Insurance
  • Car Insurance
Assistance
Back
  • Customer Service
  • Contact Us
  • Locators
  • Forms and Download
  • Enquiry Form
  • Grievance Redressal
  • Roadside Assistance
Personal Products
  • Health
  • Motor
  • Travel
  • Home
  • Lifestyle
Commercial Insurance
  • Property Insurance
  • Marine Insurance
  • Engineering Insurance
  • Group Health Products
  • Liability Insurance
  • Event Insurance
Rural & Social Insurance
  • PMFBY
  • Sukshma Hospi-cash
  • Cattle & Livestock Insurance
  • Sampoorna Suraksha
  • Pradhan Mantri Suraksha Bima Yojna
Our Blogs

Visit our blog to learn more about our latest news and activities.

Visit our Blogs
FAQ
  • Service
  • Product
  • Claim
SEE ALL FAQs
About Us
  • Our Company
  • Why Choose Us
  • Management
  • Financial Information
  • Media Center
Careers
  • Life at FGII
  • Why Work with Us
  • Current Openings
  • Campus Hiring
Our Blogs
  • Visit our Blogs
  1. About Us
  2. Media-Center
  3. Future Generali simplifies Motor Insurance claims with two new service offerings – Future Xpress and Future Xpress+

Future Generali simplifies Motor Insurance claims with two new service offerings – Future Xpress and Future Xpress+

Chennai, July 20, 2011: To simplify the process of a cumbersome, tiring and time consuming motor claim, Future Generali India Insurance Co Ltd has launched Future Xpress and Future Xpress+. The primary objective of Future Xpress and Future Xpress+ is to offer customers a more personalized service and enhanced touch points for smooth and speedy motor claims settlement.

While Future Xpress+ is targeted for those who wish to get their loss assessed and claim finalized on the spot with an option to get their vehicle repaired at a workshop of their choice and convenience, Future Xpress is targeted for those who wish to get their vehicle repaired on priority, at lower costs teamed with personalized service from the Insurer,

Speaking to media persons at a Press Conference in Chennai today, , KG Krishnamoorthy Rao, MD & CEO, Future Generali India Insurance Company said, “Earlier, claim segmentation on quantum of loss was not available and the survey request and documents verification was an elaborate and exhaustive process. It was mandatory to have the vehicle surveyed pre and post repairs, claim settlement typically happened post repairs and submission of relevant documents to the workshop or surveyor. Both the insurer and the insured had very little control on the entire process of confirming the liability post repairs. Future Xpress and Future Xpress+ simplify the process through segregation of smaller claims that can be treated differently at multiple touch points. These seamless service offerings provide convenience, with significant savings in time and cost. “

Salient features of Future Xpress and Future Xpress+ are as given below

Future XpressFuture Xpress +

Vehicle repaired on priority at lower costLoss assessed, claim finalized on the spot

Dedicated service engineer at identified garages Dedicated service engineers at the service branch

The vehicle will be directed to the listed garageTake the vehicle, with relevant documents to the nearest claims branch

Inspection at garage, liability confirmed and repairs commenced on a priority basis Damage assessment conducted, liability amount offered on spot

Customer will know his/her actual expenditure before repair startsCustomer will have an option to get the vehicle repaired later at their preferred convenient time

Garage gets payment directly from the insurer on delivery of repaired vehicle Amount directly credited to the customer’s account via NEFT

Relatively lower outgo for the Insured as he/she will enjoy discounted rates Customer gets claim amount in advance

Greater Transparency & AccountabilitySpot Settlement of Claim

Initial survey/assessment time will be reducedClaim will be processed at one instant

For further information, you can call on 1800-220-233 or 1860-500-3333

The liability of Future Group and the Generali Group is limited to the extent of their shareholding in the Company. Insurance is the subject matter of Solicitation

Follow the stories of people like you also on our social networks

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • Youtube
  • Whatsapp

OUR PRODUCTS

  • Health Insurance
  • Motor Insurance
  • Travel Insurance
  • Home Insurance
  • Lifestyle Insurance
  • Commercial Insurance
  • Social/Rural Insurance
  • PMFBY
  • Product List

ABOUT US

  • Company Overview
  • Management
  • About Group
  • Media Centre
  • Financial Information

FOR CUSTOMERS

  • Policy Wordings
  • Product Brochures
  • Proposal Forms
  • Grievance Redressal
  • Unclaimed Amount
  • Portability and Migration
  • Survey Limit
  • Glossary
  • Products Withdrawn
  • Nodal Officer
  • eNACH Registration
  • Pocket Clinic
  • Alerts and Notices
    • Future Health Suraksha

LEGAL

  • Policies
  • Health Parameter Services
  • Disclosure on Stewardship
  • AGENTS
    • Corporate Agents
    • Individual Agents
    • Suspended Agents
    • Become an Agent
  • EXCLUSION
    • Non-Medical Expenses
  • Health Parameter Services Annexure

Other Links

REGULATORY

  • IRDAI
  • General Insurance Council
  • Insurance Ombudsman
  • Consumer Education - IRDAI
  • Electronic Insurance Account
  • Covid-19 Advisory
  • Insurance Blog
  • Insurance Video
  • Network Hospital Criteria

TRADE LOGO

  • Trade Logo displayed above belongs to M/S Assicurazioni Generali Societa Per Azioni and used by Future Generali India Insurance Co. Ltd. Under Licence.

REGISTERED & CORPORATE OFFICE

  • Future Generali India Insurance Co Ltd., Unit 801 and 802, 8th floor, Tower C, Embassy 247 Park, L.B.S. Marg, Vikhroli (W), Mumbai - 400 083.
  • IRDAI Registration No: 132 (Validity 31 March 2023) License Category: General CIN: U66030MH2006PLC165287

DOWNLOAD APP


  • Terms & Conditions
  • Privacy Policy
  • Disclaimer
  • Sitemap
  • Visit Life Insurance Site

© Future Generali India Insurance Company Ltd. All Rights Reserved.

chatboat logo

Leo Your Insurance Virtual Assistant

lion

Hey, there! I am Leo!

I’m here to offer you friendly advice and help.

Connecting 

Menu

×
New User Existing User Locate Services Contact Us Connect with Live Agent
Back
  • Health
  • Bike
  • Travel
  • Accident
  • Car
  • Dog Health
Back Get best quote What's covered Why Future Generali Buy Now Product Brochure
Back Buy new insurance Renew Policy Get policy schedule Download health card Intimate a claim Claim status Locate services e-NACH registration Forms & Downloads

Select Language

×
English Hindi (हिन्दी) Marathi (मराठी) Telugu (తెలుగు) Gujarati (ગુજરાતી) Hinglish

Are you sure you want to end the session?

×

Do you wish to continue?

Session expire in 1:00

Do you want to continue chat?

×