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Health Insurance Rule Change: Everything You Need to Know

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AJ 24.2.2024 5 mins

The new health insurance rules have significantly changed the healthcare industry. With this alteration, cashless hospitalisation is now universally accessible across hospitals.

The amendment aims to enhance the cashless health insurance process for individuals seeking medical care. It also highlights the government's commitment to improving accessibility and affordability within healthcare. This article explores the varied aspects of this rule change. We will examine its potential impact on patients and the broader healthcare ecosystem.

 

Changes for cashless hospitalisation under health insurance

The recent implementation of 'Cashless Everywhere' improves health insurance coverage in several ways. Previously, policyholders were limited to accessing cashless insurance treatment exclusively at network hospitals affiliated with their insurance provider. This necessitated adherence to a restrictive network and imposed inconvenience when seeking medical care outside these pre-approved facilities.

Non-network hospital visits require policyholders to bear the burden of medical expenses upfront. Navigating a cumbersome reimbursement process took a lot of work. However, under the new system, policyholders now enjoy the freedom to seek treatment at any hospital of their choice, irrespective of its network status. 

 

Ways to get cashless medical treatment for non-network hospitals

Health insurance policyholders must adhere to the General Insurance Council (GIC) guidelines. It will ensure smooth access to cashless medical treatment at non-network hospitals under the 'Cashless Everywhere' framework. Here’s a detailed view.

 - Notification

Customers must notify their insurance company at least 48 hours before admission for elective procedures. In emergency treatment cases, this notification should be within 48 hours of entry to the hospital.

 - Admissibility criteria

To qualify for cashless mediclaim policy benefits, the claim must meet the admissibility criteria outlined in the policy terms and comply with the insurance company's operating guidelines.

 - Other considerations

Charges incurred at non-network hospitals will depend on the rates established by the hospital for existing empanelled insurers. Effective immediately, as announced by the General Insurance Council on January 24, 2024, cashless facility access applies to hospitals with a minimum of 15 beds.

 

Tips to leverage new health insurance rules effectively

Here are some tips to help you maximise the benefits of the recent rule change.

 - Understand Your Policy

Familiarise yourself with the specifics of the 'Cashless Everywhere' facility. Understand the eligibility criteria, coverage limits, and additional requirements.

 - Explore Hospital Options

Consider reputation, quality of care, and proximity to your location when selecting a hospital for treatment.

  - Notify Insurance Company

Ensure prompt communication with your insurance company when seeking elective procedures or emergency treatment at a non-network hospital. Furthermore, adhere to the notification timelines specified in the guidelines.

 - Document Preparation

Prepare the paperwork in advance to expedite the claims process. This includes ensuring your policy documents are up-to-date and that you have required pre-authorisation forms or medical records readily available.

 - Maintain Documentation

Keep records of medical expenses and correspondence with your insurance company. Documentation will be invaluable in disputes or queries regarding your claims.

 - Use Insurance Helplines

Many insurance companies offer dedicated customer support services to assist policyholders with queries related to cashless treatment. Don't hesitate to contact these resources for guidance on navigating the new rules.

 

The need for comprehensive health coverage tailored for women

The recent health insurance rule changes highlight the importance of comprehensive coverage for women's needs. In this regard, there are new insurance products for women that enable greater flexibility and accessibility in seeking medical care, regardless of the hospital's network affiliation. These new insurance products will ensure women can access quality healthcare services when needed.

 

Benefits of Cashless Everywhere facility health insurance policyholders

The introduction of the 'Cashless Everywhere' facility within health insurance policies brings many benefits for policyholders. Many customers opt for a cashless mediclaim policy, while others resort to reimbursement claims. It is mainly when seeking treatment at hospitals outside their insurer or third-party network.

Previously, individuals visiting non-network hospitals for treatment faced the inconvenience of upfront payment. It follows a cumbersome reimbursement process. This placed financial strain on the policyholder and shifted the responsibility of gathering requisite documentation for insurance claims entirely onto them.

As a result, many reimbursement claims underwent multiple query cycles due to missing critical documents. It necessitated repeated coordination between the policyholder and the hospital. The introduction of the 'Cashless Everywhere' facility eliminates these challenges. The new health insurance rule streamlines the cashless claim process and eliminates the need for upfront payment. It reduces stress and enhances the healthcare experience for policyholders.

 

Implementing the new health insurance rules has significantly changed healthcare. It enables universal access to cashless treatment across hospitals. Previously, policyholders were constrained to receiving cashless treatment solely at network hospitals, leading to inconvenience and financial strain when seeking care outside these facilities. However, under the 'Cashless Everywhere' system, policyholders can now access cashless treatment at any hospital of their choice, irrespective of network affiliation.

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